Position: Collection Manager – Secured &
Unsecured Loans
Location: Baramati, Panvel, Aurangabad (Local
candidates preferred)
Salary: ?20,000 – ?40,000 per month (Based on
experience)
Experience: 4-8 years in collections (secured and
unsecured loans)
About Us:
KreditVenture is a dynamic new-age NBFC focused on
empowering MSMEs in rural and semi-urban markets through innovative financial
solutions. We specialize in secured and unsecured lending, combining technology
with a branch-led approach to deliver high-yield, small, and mid-ticket loans
to underserved entrepreneurs. We’re scaling fast and are building a
high-energy, entrepreneurial core team in Mumbai.
Job Summary:
We are seeking a highly motivated and experienced Collection
Manager to lead and manage the collection efforts for both secured and
unsecured loan portfolios. The ideal candidate will have experience in the
financial services sector, specifically in collections, with a focus on overdue
loan accounts. The role will involve team management, developing and executing
collection strategies, and ensuring compliance with regulatory and company
policies. The Collection Manager will also be responsible for overseeing a team
of collection executives and ensuring collection targets are met consistently.
Key Responsibilities:
- Team
Leadership & Management: Lead, motivate, and manage a team of
collection executives responsible for handling secured and unsecured loan
collections.
- Collection
Strategy: Develop and implement effective strategies for the
collection of overdue loans, both secured and unsecured, ensuring timely
recovery and minimizing delinquencies.
- Monitoring
& Reporting: Track team performance, monitor collection efforts,
and report on progress against targets. Provide regular reports to senior
management on collection KPIs, outstanding dues, and recovery status.
- Customer
Interaction: Handle escalated cases, negotiate with clients, and
develop tailored repayment plans or settlements. Ensure a customer-centric
approach while maintaining a focus on recovery.
- Compliance
& Legal: Ensure all collection activities comply with relevant
legal guidelines, regulatory requirements, and company policies.
Coordinate with legal teams when required for legal actions and recovery
processes.
- Debt
Recovery: Oversee the collection of secured loan collateral and
coordinate with the recovery team for any repossession processes. Ensure
maximum recovery for unsecured loans using appropriate methods.
- Customer
Education: Educate customers on the importance of timely loan
repayment and the consequences of non-payment. Maintain a strong
relationship with borrowers to facilitate better repayment outcomes.
- Risk
Management: Identify high-risk accounts and create action plans to
mitigate risk and reduce defaults. Monitor portfolios and ensure the
appropriate allocation of resources to high-priority cases.
- Collaboration:
Collaborate with the operations, legal, and finance teams to address
client concerns, resolve issues, and improve overall collections
processes.
- Skills:
- Strong
leadership and team management skills.
- In-depth
understanding of collections processes, including legal recovery actions,
for both secured and unsecured loans.
- Excellent
communication, negotiation, and interpersonal skills.
- Ability
to manage a team and meet collection targets.
- Strong
analytical and problem-solving abilities.
- Knowledge
of local regulations related to loan collections and recovery in India.
- Proficiency
in MS Office and familiarity with loan management and collections
software.
Compensation and Benefits:
- Competitive
salary of ?20,000 – ?40,000 per month based on experience.
- Performance-based
incentives.
- Benefits
like medical insurance, travel allowances, etc.
- Opportunities
for career growth within the organization.
