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Z-2824 | Backend Coordinator – Lending Operations

Industry : FINTECH

Sub Department : Business Operations

Department : Operations

: Aminijikarai

: Chennai

: India

: 2 - 3 p.a (INR Lacs)

: 2 - 3 Year

Job Preference :

10 to 7 

first 2 months of quarter 2nd and 4th sat off, last month of quarter all 6 days

Job Description :

About Us:
We are a pioneering startup committed to revolutionizing the B2B enterprise debt platform for SMEs, large corporations, and financial services. We are one of the first in India to develop automated solutions for the enterprise debt industry using cutting-edge cloud technologies. Our goal is to streamline lending processes, and we are now looking for a Backend Coordinator to help manage our growing operations.

Role Overview:
The Backend Coordinator will play a crucial role in supporting our sales team by managing leads, handling loan applications, and coordinating with lenders to ensure timely disbursements. This position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. The ideal candidate will ensure smooth backend
operations, from the initial lead to final disbursement.

Key Responsibilities:
• Lead Management:
  • Receive and manage leads generated by the sales team.
  • Track the status of each lead, ensuring that applications are completed and submitted promptly.
  • Maintain and update CRM systems with accurate data on lead progress and status.
• Loan Application Processing:
  • Log loan applications into the systems of respective lenders.
  • Ensure all required documentation is complete, accurate, and submitted on time to avoid delays in loan processing.
  • Work closely with the sales team to gather missing information and resolve any issues during the application process.
• Coordination with Lenders:
  • Liaise with various lenders to track the progress of loan applications.
  • Regularly follow up with lenders to ensure applications are processed and disbursements are aligned as per timelines.
  • Escalate any issues or delays to the appropriate teams to ensure timely resolution.
• Disbursement Management:
  • Monitor the disbursement process, ensuring that loan funds are released on time and as per agreed terms.
  • Coordinate between the sales team, operations, and lenders to align disbursement schedules.
  • Keep all stakeholders informed of any changes or updates in the disbursement process.
• Reporting and Documentation:
  • Maintain detailed records of all applications, approvals, and disbursements.
  • Prepare regular reports on lead status, loan applications, and disbursement timelines for internal review.
  • Assist in process improvements to enhance the efficiency of backend operations.

Qualification :

18, 38

Skills :

Basic Qualifications:
• Proven experience in backend coordination or operations, preferably in lending or
financial services.
• Strong organizational and multitasking skills with the ability to handle multiple leads
and applications simultaneously.
• Excellent communication skills for coordination with internal teams and external
stakeholders.
• Familiarity with CRM tools and loan application processes.
• Proficiency in MS Office, especially Excel, for reporting and documentation.
• Prior experience in lending operations, working with banks, NBFCs, or fintech
companies.
• Understanding of loan documentation, lender systems, and the disbursement process.
• Ability to work in a fast-paced environment with tight deadlines.


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