Industry : Insurance
Sub Department : Training & Development
Department : HR & Admin
: Bazargate
: Mumbai
: India
: 6 - 10 p.a (INR Lacs)
: 10 - 12 Year
Candidate Profile Required: Candidate should have Min 2 Years Training Exp in Life Insurance in Agency/Direct/Banca/Defence Channel only.
location : bangalore
Role Purpose (overall high level summary of the role)
· Implementing and Rolling out the Training Workshops/ Initiatives to impact Business results positively for Defence Channel
· Monthly planning of the Training Schedule along with the defined priorities of the Channel. The job role would demand ability to convince the Channel Sales Head and RSMs to implement training modules on up skilling the team, Hence ability to persuade and influence is a key skill.
· Persuade and train the CHL Sales Team SPOC on conducting Cantonment Events, usages of Proposition Centric Conversation starters & Sales Tools, and promote usages in Customer Interactions, to ensure better Lead Generation and Sales Conversion ratio.
· Positively impact performance of RMs mapped based on defined parameters – hence the role demands the maturity to be able to manage the complex business situations.
· Keep a track of training impact in terms of RM Activation, Average leads per activity/ No of FGD to Leads /Product Mix, Activation and NOP / APE Productivity of the RMs mapped
· Ensuring compliance with regards to defined Training Processes.
· The ATMs are expected to lead more complex RM Development workshops and behavioral programs post internal/ external certifications to enable them to engage with officers and other ranks of the armed forces and provide after sales service.
The ATMs are expected to lead identified Sales Training projects with defined objectives as part of their role
Principal Accountabilities: Key activities and decision making areas
Impact on the Business / Function [COMPLETE 3-4 AREAS]
· Ensure all CHL Sales Team mapped are trained on all the new products / Sales Training Tools/Propositions/Skill Modules/Activity as per the defined Sales & Marketing calendar
· Complete Induction (Aadhar, Nirman & Nipun) Certification for all nominated RMs – new joinees
· Track impact of sales training and coaching initiatives across roles
· Schedule and Facilitate licensing training (IRDA refreshers for on-line training Agents) / exam preparation course for all new Agents as per the plan.
· Conduct RM Development workshops and complex Behavioral programs after necessary certification
· Ability to coach and mentor the RMs through joint field work
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The ATMs are expected to possess a functional expertise in Insurance training with additonal qualification of being an Associate of Insurance Institute of India or a corresponding LOMA Certification.
The role of a ATM demands maturity to deal with more complex situations in Defence Establishments, with ability to persuade and influence stakehodlers both within and outside CHL, at senior defence officers, an experience of 10 – 12 years is desired. They are also expdected to be looked upon as role models by new trainers & RMs hence a rich experience in Life Insurance is required.