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Z-582 | Operations Manager


Industry : IT - Software

Sub Department : Support - Operations

Department : Operations

: Gaikwad Jalgaon

: Mumbai

:

: 4.5 - 6 p.a (INR Lacs)

: 6 - 8 Year

Job Preference :

  • PMP Certification/ Prince2 Certification
  • Married and 30+
  • 4+ years project management experience
  • Must have PM experience (PMO) minimum for 2 - 3 years into IT Cloud-Based Software Field
  • Candidate must be flexible to travel to Saudi for Meetings/ Client Visit or any other travel opportunities

Job Description :

Project Manager to manage the relationship with the client and all stakeholders. Manage Internal teams through coordination and deliverables of projects on time within budget and within the scope. Work to oversee all aspects of the projects. One with Project Experience and Experience in strategic planning, risk management, change management, budgeting, and analysis

Job Responsibilities

  • Planning Project Resource:

Ensure resource availability and allocation. No excess or shortage of team strengths

  • Plan and Implement projects:

Develop comprehensive project plans to be shared with clients as well as other staff members
Create schedule i.e. project scope and project timeline using tools

  • Monitoring Progress:

Monthly Performance Review for each team under PM
Track Project Deliverables and project performance using appropriate systems, tools and techniques
Report and escalate to management as needed

  • Manage Issues and Risk:

Perform risk management to minimize project risks

  • Quality and Satisfaction:

Establish and maintain relationships with Stakeholders, Clients, Internal team members and third parties/vendors
Maintain Client CSAT to be above Average Score
Direct the team, fill the process gaps, knowledge or training gaps

 

Qualification :

38|48

Skills :

Excellent client-facing and internal communication skills. Excellent written and verbal communication skills Proficiency with related software tools including but not limited to project management tools, JIRA, MS Excel, etc. Technical background, with understanding or hands-on experience handling software service related projects


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