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Z-1119 | Mentor


Industry : Education Industry

Sub Department : General - Sales & Marketing

Department : Sales & Marketing

: Nagardas Road

: Mumbai

: India

: 3 - 5.5 p.a (INR Lacs)

: 2 - 7 Year

Job Preference :

KEY QUALIFICATIONS

  • MBA/PGDM or B.Tech/BE from recognized institutes. B.Com or equivalent graduates from reputed colleges can also apply.
  • 2 - 5 years of Business to Consumer (B2C) sales or retention experience is preferable. Freshers can also apply
  • Awareness of the subjects taught from classes 5 to 12 across various boards/curriculums globally. Sound knowledge and understanding of the challenges students face in schools/coaching classes is a big plus.

Locations 

  • Baroda - 5
  • Surat - 5
  • Mumbai - 4
  • Bangalore - 4
  • Delhi - 3

 

Job Description :

ABOUT THE ROLE

Toppr is looking for a Mentor in its Sales Renewals team. As a mentor, you’ll schedule and conduct structured counseling sessions with students to understand their learning needs. You’ll prospect, retain, build, and strengthen Toppr’s customer base by being accountable for the renewal of its subscription. To do so, you’ll ensure that you’re there for the customer every step of the way, which includes understanding their queries and coordinating cross-functionally to get them resolved. You’ll be responsible for organizing seminars, workshops along with other business development activities.

 

WHY SHOULD YOU JOIN TOPPR

Weekly incentives: Opportunity to earn incentives on a weekly basis. Participate in regular contests and get a chance to win exciting prizes.

Perks and bonuses: We appreciate your efforts by providing exciting perks and bonuses tailored specifically for you.

Custodian of a bright future: Create the right educational path for students. Help them overcome their obstacles to learning by using Toppr.

 

HOW YOU’LL RAMP  In First Week...

  • Understand Toppr’s journey, mission, values, future outlook, and footprint across India.
  • Spend time with the HR, Talent Acquisition, Marketing, Product, and Sales teams to get up-to-speed on Toppr’s offering, its competition, and future outlook. By Day 30…
  • Carry out at least 4-5 counseling sessions/day with students and their parents at their homes.
  • Become an expert at understanding students’ experience with Toppr and ensure that they are happy with their personalized learning experience. By Day 90…
  • Manage a portfolio of a large number of students. Watch the revenue you bring in make a widespread impact on Toppr’s business.
  • Coach and mentor your new team members and help them get up-to-speed with Toppr and its counseling process.
  • Dig deeper and pick a project that matters to Toppr and its success. By doing so, you’ll be solving problems on a pan-India level.

 

 

 

 

Qualification :

18, 38

Skills :

To be successful in this role, you’ll need to have the following skills: Ability to approach any situation with patience and natural empathy. Excellent communication skills in English and/or the regional language. Eagerness to learn and upgrade your product knowledge.


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