Zecruiters : (Job Portal) hiring Service Manager for Operations


Job Id:	Z-545
Industry:	Banking
Candidates Required:	2
Gender:	Both
Experience:	2 - 4 Year
Qualification:	18\|48
Designation:	Service Manager
Department:	Operations
Sub Department:	Business Operations
Location:	Lakadiya
City:	Surat
Country:
CTC INR Lacs:	5 - 8 p.a
Variable:	Yes
Skills:
Preference:	Customer service oriented People Management skills Good communication abilities Ability to guide and monitor his/her reportees
Description:	Manage the Service Scores of the branch Responsible for management of day to day operations of the branch Ensuring strict adherence to process, audit and regulatory requirements Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request Branch Lobby and customer Queue management Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit Customer complaints management and ensuring resolution of all complaints within TAT Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC

Job Description of Service Manager for Banking Org. at Surat