Z-586 | Project Manager - Client Support

1. PMP Certification/ Prince2 Certification
2. Married and 30+
3. 4+ years project management experience
4. Must have PM experience (PMO) minimum for 2 - 3 years into IT Cloud-Based Software Field
5. Candidate must be flexible to travel to Saudi for Meetings/ Client Visit or any other travel opportunities

Job Responsibilities

• Planning Project Resource

Ensure resource availability and allocation. No excess or shortage of team strengths

• Plan and Implement projects

Develop comprehensive project plans to be shared with clients as well as other staff members
Create schedule i.e. project scope and project timeline using tools

• Monitoring Progress

Monthly Performance Review for each team under PM
Track Project Deliverables and project performance using appropriate systems, tools and techniques
Report and escalate to management as needed

• Manage Issues and Risk

Perform risk management to minimize project risks

• Quality and Satisfaction

Establish and maintain relationships with Stakeholders, Clients, Internal team members and third parties/vendors
Maintain Client CSAT to be above Average Score
Direct the team, fill the process gaps, knowledge or training gaps

• Reporting and Documentation

Report on project progress as well as problems and solutions to stakeholders
On Time Reporting to Client
Create and maintain comprehensive project documentation

• Manage Budget

Monitor the actual spend as compared to the planned budget as per project timelines
Manage changes in project scope, schedule, and costs

• Meetings

Regular Meet with client to understand their requirement, concern, scope, feedback etc.
Team Meetings, Stakeholder Meetings or any other meetings to ensure smooth functioning of the overall project