Z-1313 | Team Lead - Accounts Receivables and Collections

Qualification:

Graduate in Business Finance or Commerce preferably or

Part qualified CA/CPA/ICWAI/ICMA

Experience:

7+ years of experience of which at least three years in a mid-management position and 8-10 direct reports in the same industry.

The job holder is responsible for owning and controlling the entire AR operations for the OES and creating streamlined processes for efficient interaction between the Retained Organization (RO) and OES. The job holder should be able to drive discussions between OES and RO.

The job holder is responsible for review of annual budgets, ensuring timely invoicing & collections, MIS reports, timely closing month-end activities, handling audits and meeting and adhering to the process SLAs

Financial Operations:

• Responsible for completeness and accuracy of receivables
• Review invoicing and ensuring that invoices are sent correctly and on time
• Reviewing application of receipts against respective invoices
• Reviewing overdue ageing report
• Review provision for bad debts and write off bad debts
• Review other provisions such as Covid relief, rent breaks etc
• Review revenue accruals
• Reviewing tenant's payment plans requests
• Reviewing of Deeds of variation, surrender, terrace, and storage licenses
• Review any payments/refunds towards tenant and leasing agents
• Major Groups Account reconciliation and payment follow up
• Review periodic and ad hoc management reports such as daily collections report, overdue ageing report, intercompany reconciliations/transfers, monthly AR reports, and other MIS reports and analysis
• Assist in achieving collection targets
• Supervision of timely payment reminders sent to tenants.
• Proper follow up is carried out with all the defaulting customers.
• Supervising the preparation of analysis of delinquent account balances.
• Corresponding/Negotiating with delinquent accounts.
• Manage & Supervise collection team daily tasks
• Reviewing cheque recall and deferment requests and ensure compliance with company policies in addition to monitoring the full process till cheques are received from bank
• Monitoring and ensuring all customer emails and queries are attended within the SLAs. Ensure timely closing of books as per the timeline.

Coordination

• Coordination with business heads and GMs for budgeting, invoicing, variance analysis and proper accruals.
• Coordination with internal and external auditors to resolve their queries.
• Coordination with banks for opening, activating, and maintaining escrow accounts.
• Coordination with insurance team for insurance of communities.    
• Supervise transactions of 3rd party service providers

Other Expectations

• Driving digitization and automation projects for process improvement.
• Ensure periodic recording and updating of books of accounts for collection entries as per defined SLAs and Turn Around Time is completed.
• Ensure the highest quality standards of operation by the team adhering to the internal compliance policy and guideline established by the management on the daily operational activities. Perform any other related duties and special projects as assigned