Good Communication Skills

Computer Skills: MS Excel, MS-Word.

Fresher or 1 - 2 years Work Experience

1. Keep front desk tidy and presentable with all necessary material 

2. Greet and welcome guests

3. Answer questions and address complaints

4. Answer all incoming calls and redirect them or keep messages

5. Receive letters, packages etc. and distribute them

6. Prepare outgoing mail by drafting correspondence, securing parcels etc.

7. Check, sort and forward emails

8. Monitor office supplies and place orders when necessary

9. Keep updated records and files

10. Monitor office expenses and costs

11. Take up other duties as assigned (travel arrangements, schedules etc.)

Soft and Technical Skills required:

Proven experience as front desk representative, agent or relevant position

Familiarity with office machines (e.g. fax, printer etc.)

Knowledge of office management and basic bookkeeping

Proficient in English (oral and written)

Excellent knowledge of MS Office (especially Excel and Word)

Strong communication and people skills

Good organizational and multi-tasking abilities

Problem-solving skills

Customer service orientation

High School diploma; additional qualifications will be a plus