New
Job Preference:
Job Description:
- Utilize various tracing techniques and strategies to collect personal information of customers with outstanding debts
- Contact customers with balances and negotiate payment terms and schedules
- Minimize objections for payment and suggest available customer-friendly payment options
- Negotiate extended payment plans and the best course of action for customers seeking to avoid further debts
- Use software to keep detailed notes regarding conversations with customers and outcomes
- Offer clients several payment options and arrange for the prompt repayment of balances
- Communicate with management and other team members about methods and strategies to ensure a positive rate of customers agreeing to repay their debts.
- Alert superiors when legal action becomes necessary.