Z-3299 | Quality Analyst - Business Excellence

Monitor, evaluate, and audit business processes to ensure adherence to established quality standards and compliance requirements.

Analyze process performance through data collection, reporting, and root cause analysis.

Support the design, documentation, and implementation of business excellence frameworks, SOPs, and process improvements.

Conduct periodic quality reviews, compliance checks, and risk assessments to mitigate operational errors.

Identify gaps, suggest corrective & preventive actions, and track implementation for closure.

Collaborate with cross-functional teams to drive continuous improvement initiatives.

Facilitate training sessions on quality standards, best practices, and process compliance.

Prepare dashboards, reports, and presentations for leadership to provide insights on process performance and improvement opportunities.

Ensure alignment of processes with ISO, Six Sigma, or other relevant quality management frameworks.

Participate in internal/external audits and support certification/recertification processes.