New

DYNAMIC 365 CRM CONSULTANT (Information Technology)/ 1231 days ago

Noida Sector 27, Noida

6 To 8 INR Lacs

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Job Preference:

Job Description:

Key Responsibilities:

• Consulting – covering all aspects; including presales and supporting the sales team, product demonstrations, analysis, implementation and training of end users utilising primarily Dynamics 365 or earlier Dynamics versions such 2016 and 2015.
• Business and process analysis
• Documenting ‘as-is’ and ‘to-be’ within accurate and detailed scoping documents
• Liaising with developers and clients – act as a point of communication
• Quality Assurance & Documentation

Knowledge and Expertise:

• Over 3 years Dynamics CRM consultancy experience.
• Strong understanding of Microsoft Dynamics 365, Dynamics CRM 2016/2015
• Experience of providing Pre-Sales Demonstrations
• Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
• Excellent communication and problem solving skills
• Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
• Microsoft SQL Server understanding
• Ability to create high quality functional documentation and strong requirements gathering skills.
• Leading or participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system
• Architecting the CRM system, related customizations and reports to model the business organizational process
• Advising business users on best practices for CRM, development or integration processes
• Balance business users requests and requirements with technical constraints
• Writing technical specifications for planned work
• Mocking up specifications for our overseas Live Services team, and facilitating the completion, testing and deployment of development projects
• Installing and maintaining versions of 3rd party products such as Click Dimensions, Linked In and Inside View
• Building and configuring CRM forms, views, dashboards and workflows
• Developing SSRS reports using Microsoft SQL and FetchXML
• Working closely with BI project teams or other resources for completion of projects related to the CRM system
• Working with internal support members to resolve technical issues with servers, ETL packages, SQL, SSRS and other related technologies to the internal CRM system
• Maintain code repository, VSTS backlog and source control
• Effectively utilize SDK and 3rd party tools such as XRMToolbox for administration of CRM system
• Regularly communicating with the Business Systems Manager and business users on the status of issues and projects
• Coordinate with Business Systems Manager to ensure overall business solution is positioned and implemented in line with global architecture and roadmap
• Estimating the completion of tasks and managing resource time

Qualification:

Skills: