Z-3034 | International/ Domestic Air Ticketing Consultant
Industry : Tourism
Sub Department : Others - General
Department : Others - General
: Tulsiwadi
: Mumbai
: India
: 4.2 - 6 p.a (INR Lacs)
: 3 - 5 Year
Job Preference :
Must have experience in Travel Agencies.
Should be ready for Rotational Shift
Weekly 1 rotational off.
12th pass with similar experience can work also.
Job Description :
You must also have a fair knowledge of World Geography, excellent English Language communication skills - spoken/written, the ability to delegate work, set clear direction and manage workflow
Ability to handle high volume of customer interaction while delivering exceptional service
Professionally assist and follow through with resolution of guest complaints
Sell tickets, season passes, lessons
Assist in the resolution of all guest complaints
Exceptional processing of tickets, be it new issues, refunds or exchanges, including all calculations
Providing world-class phone and email customer service to our diverse clientele, from patrons needing assistance with web bookings to concierge desks purchasing tickets for their guests
