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Customer Support Executive (Customer Service)/ 0 days ago

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Job Preference:

Working Days & Timing:
* Monday to Saturday
* 11:00 AM – 7:00 PM
* Sunday Fixed Off
Immediate Joiners Preferred

Face-to-Face Interview Mandatory

Qualification:

Above 10 +2 but not Graduate

Job Description:

  • Respond to customer inquiries via phone, email, chat, and social media.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Provide accurate information about products, services, policies, and procedures.
  • Process orders, returns, refunds, and exchanges.
  • Maintain customer records and update information in the CRM system.
  • Follow up with customers to ensure issue resolution and satisfaction.
  • Escalate complex issues to the appropriate department when necessary.
  • Meet customer service performance metrics and quality standards.
  • Collaborate with team members to improve customer support processes.

    • Skills:

    * English
    * Hindi
    * Bengali

    Job Information

    • Date Posted
      June 16, 2026
    • Location
      Sinthee, Kolkata
    • Job Title
      Customer Support Executive
    • Experience
      1 To 1.6 Year
    • Age
      0 To 0 Year
    • Gender
      Both
    • Offered Salary
      1.8 To 2.4 INR Lacs