New

IT Executive (Information Technology)/ 506 days ago

Taloja, Navi Mumbai

2.64 To 3 INR Lacs

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Job Preference:

Age

·      Above 26 years

Job Description:

Job Profile and Responsibilities

Key Responsibilities:

• Provide onsite and remote support for desktop, laptop, and mobile devices.
• Troubleshoot hardware and software issues.
• Collaborate with internal teams to resolve complex issues.
• Maintain inventory of hardware and software assets.
• Participate in incident management and problem management processes.
• Contribute to knowledge base articles and documentation.

Qualification:

Skills:

• Strong understanding of hardware support and desktop support principles.
• Familiarity with IT support tools and technologies.
• Ability to work collaboratively with cross-functional teams.
• Bachelor's degree in Computer Science or related field preferred.