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National Manager Onboarding ( seller & Buyer ) (Sales & Marketing)/ 1487 days ago

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Job Preference:

• Deep understanding of and passion for e-commerce and B2B platforms especially in the field of Seller and Buyer relationship management.
• Experience in a highly analytical, results-oriented environment with external customer interaction.
• Demonstrated ability with direct management of teams, motivation, and continued development of team members
• Proven analytical ability and numbers driven

Qualification:

Job Description:

• Head Pan India Seller & Buyer onboarding on a B2B Ecommerce Website
• Understand the Company's products and services and articulate, guide and handhold sellers and buyers through the onboarding process and integration.
• Engage with external customers/ Manage teams to define requirements, verify business processes, and deploy product offerings
• Gather requirements and help build tools and processes to increase the ease and efficiency with which sellers and buyers onboard/integrate with us
• Track and report onboarding and integration performance using appropriate metrics
• Support the launches of new programs, categories, and features.
• Provide post on-boarding support to both sellers and buyers
• Track Lifetime performance and Value of Buyers and Sellers and build systems and processes for continuous growth in both performance and value.
• Track and Improve repeat sale and purchase
• Manage and grow a sizable team of regional onboarding specialists
• Work with 3rd Party Marketing/onboarding agencies to get the onboarding done wherever required.

Skills:

• Sales acumen and go getter attitude
• Advanced IT literacy especially in Microsoft Office applications.
• Demonstrated intense customer focus. Must be metrics-driven.
• Demonstrated highest level of integrity, intellectual honesty, and strong work ethic
• Entrepreneurial mindset, comfortable with high growth and developing clarity from ambiguity