Z-2756 | AM/DM- Training - Defence Channel

·        Implementing and Rolling out the Training Workshops/ Initiatives to impact Business results positively for Defence Channel

·      Monthly planning of the Training Schedule along with the defined priorities of the Channel. The job role would demand ability to convince the Channel Sales Head and RSMs to implement training modules on up skilling the team, Hence ability to persuade and influence is a key skill.

·        Persuade and train the CHL Sales Team SPOC on conducting Cantonment Events, usages of Proposition Centric Conversation starters & Sales Tools, and promote usages in Customer Interactions, to ensure better Lead Generation and Sales Conversion ratio.

·      Positively impact performance of RMs mapped based on defined parameters – hence the role demands the maturity to be able to manage the complex business situations.

·        Keep a track of training impact in terms of RM Activation, Average leads per activity/ No of FGD to Leads /Product Mix, Activation and NOP / APE Productivity of the RMs mapped

·        Ensuring compliance with regards to defined Training Processes.

·      The ATMs are expected to lead more complex RM Development workshops and behavioral programs post internal/ external certifications to enable them to engage with officers and other ranks of the armed forces and provide after sales service.

·        The ATMs are expected to lead identified Sales Training projects with defined objectives as part of their role

·        Ensure all CHL Sales Team mapped are trained on all the new products / Sales Training Tools/Propositions/Skill Modules/Activity  as per the defined Sales & Marketing calendar

·        Complete Induction (Aadhar, Nirman & Nipun) Certification for all nominated RMs – new joinees

·        Track impact of sales training and coaching initiatives across roles

·        Schedule and Facilitate licensing training (IRDA refreshers for on-line training Agents) / exam preparation course for all new Agents as per the plan.

·        Conduct RM Development workshops and complex Behavioral programs after necessary certification

·        Ability to coach and mentor the RMs through joint field work