Z-1917 | Operations & Business Development

· Attend to enquiries (call/email/walk-in/digital media) and work towards converting them into bookings.

· Identify and follow up with existing and potential guests, corporate and travel agents to enhance bookings of the branch.

· Achieve monthly sales target (Products:  FIT, MICE, Visa, Flight and Hotel).

· Monitor targets on daily, weekly, monthly and quarterly basis and take necessary action for to increase bookings.

·Identify and evaluate market segments for Holiday Crafters

·       Represent the company and generate business from various sources such as digital campaigns, conferences, trade-shows, road shows, other industry events etc.

·       Create and maintain rapport with loyal guests, personnel in business potential organizations, travel agencies, hotels, airlines, tourism boards, VFS, consulate and embassy.

·Be updated about campaigns, products, strategies, services related information and all happenings of Holiday Crafters

· Ensure that Guests experience Holiday Crafters culture and hospitality at every point of their interaction

·Good understanding of domestic and international destinations

·Good communication skills (oral & written)

·High energy and drive for results

Ability to deal with ambiguity