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Operations Associate (Operations)/ 0 days ago

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Qualification:

Job Description:

We are seeking a detail-oriented Operations Associate with at least 2 years of experience in operational support, Zoom webinar management, and data reporting. The ideal candidate will support day-to-day operations, ensure smooth execution of virtual events, and generate accurate reports to support business decisions.

Operations & Coordination

• Support daily operational activities to ensure efficient workflows and process compliance
• Coordinate with internal teams to manage schedules, timelines, and deliverables
• Maintain documentation, SOPs, and operational records

Zoom Webinar Management

• Set up, manage, and host Zoom webinars and virtual meetings
• Handle registrations, panelist coordination, permissions, and attendee management
• Troubleshoot technical issues during live webinars
• Manage recordings, post-webinar reports, and follow-ups

Data Reporting & Analysis

• Collect, clean, and organize operational data from multiple sources
• Prepare regular reports and dashboards (daily/weekly/monthly)
• Track key performance metrics and operational KPIs
• Ensure data accuracy and timely reporting for stakeholders

Process Improvement

• Identify operational gaps and suggest process improvements
• Assist in automation or optimization of reporting and workflows

Skills:

• Experience with CRM or reporting tools
• Knowledge of basic data visualization tools
• Experience working in fast-paced or remote environments