New
Job Preference:
Preferred Qualities: • Background in real estate, hospitality or premium service industry.
• Strong sense of service and attention to detail.
• Polite, patient and solution-oriented approach.
Job Location: Matunga
Qualification:
Any GraduateJob Description:
Job Summary: We are looking for a well-spoken and customer-oriented Guest Relation Executive to
manage and enhance the client and visitor experience at our site/office. The ideal candidate
will be the first point of contact, responsible for maintaining a welcoming environment and
ensuring smooth coordination between clients, internal teams and vendors.
Key Responsibilities:
• Greet and welcome guests, clients, and walk-in visitors professionally.
• Manage the front desk, maintain visitor records, and ensure hospitality protocols are
followed.
• Handle incoming calls, emails, and appointment scheduling.
• Coordinate with the sales, admin, and site teams for smooth client visits.
• Maintain cleanliness, readiness and presentation of reception and meeting areas.
• Assist in organizing client meetings, site visits and event arrangements.
• Address guest inquiries, feedback or concerns promptly and efficiently.
• Maintain confidentiality and a professional attitude at all times.
Skills:
Requirements: • Graduate in any discipline (preferably in Hospitality, Business Administration, or
related fields).
• 6 months - 1 year of experience in guest relations, front office, or customer service roles.
• Excellent communication (English & Hindi) and interpersonal skills.
• Presentable personality with a positive attitude.
• Proficiency in MS Office
• Ability to multitask and handle pressure gracefully.