New
Management Trainee - Inside Sales (Sales & Marketing)/ 931 days ago
Kandivali West, Mumbai
1.8 To 2.4 INR Lacs
Job Preference:
FRESHERS ARE ALSO OK
Job Description:
- Retain top customers and nurture those key relationships over time. Ideally, become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics