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Z-873 | Customer Service

Industry : Media - OTT

Sub Department : Customer Relationship

Department : Tele Calling

: Irla

: Mumbai

: India

: 2.5 - 3.6 p.a (INR Lacs)

: 1 - 2 Year

Job Preference :

  • Company hires leaders and expects Associates to act as responsible people able to improve operations and motivates co- worker.
  • Candidate should exhibit passion for entertainment and streaming technology.

Job Description :

  1. Coordinating with the internal Department on regular basis.
  2. Need to handle inbound calls and outbound calls 
  3. Establishing, maintaining and expanding your customer base.
  4. Escalation and exception handling
  5. Evaluating and listing to the calls and providing the feedback
  6. Keeping up to date with products and competitors.

Qualification :

18

Skills :

GOOD COMMUNICATION SKILLS AND CONFIDENT .


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