Z-2714 | Telecaller

Industry : Other

Sub Department : Outbound Tele Calling

Department : Tele Calling

: Gokhale Road (Mumbai

: Mumbai

: India

: 2.4 - 3 p.a (INR Lacs)

: 1 - 2 Year

Job Preference :

Job Description :

RESPONSIBILITIES

• Outbound Calls –

• Make outbound calls to prospective and existing clients to introduce mutual fund products and services.

• Follow up with clients who have shown interest in mutual funds.

• Inbound Calls –

• Handle incoming inquiries regarding mutual fund products and services.

•

Resolve customer complaints and provide relevant information and support or direct to the respective Relationship Manager.

•

Targets -

•

Achieve the targets towards calling on the given data.

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Customer Relationship Manager and Data Management -

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Maintain a database of customer information.

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Build and maintain strong client relationships.

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Provide personalized service to high-value customers.

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Update customer records with accurate and timely information.

Qualification :

Skills :

Bachelor’s degree in Commerce, Science, Finance, Marketing or a related field.

• 1-2 years of relevant experience in tele calling, sales, or customer service, preferably in the financial sector.

SKILLS & ATTRIBUTES

• Excellent communication and interpersonal skills. Fluency in English is mandatory for this role.

• Understanding and speaking fluently in Marathi, Hindi and Gujrati will be an added advantage.

• Female candidates preferred.

• Proficiency in using MS Office – Word, Excel, PowerPoint.

• Understanding of mutual funds and financial markets is an advantage.

• Ability to prioritize and manage multiple tasks effectively.

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Z-2714 | Telecaller

Job Preference :

Job Description :

Qualification :

Skills :

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