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Community Manager (Others - General)/ 0 days ago

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Job Preference:

Requirements:

• 2+ years of experience in Community Management, Customer Success, or similar roles.
• Excellent communication and relationship-building skills.
• Strong coordination and problem-solving abilities.
• Experience managing online communities and engagement campaigns.
• Familiarity with social media and community management tools.
• Experience with AI tools and automation is a plus.

Qualification:

Job Description:

Key Responsibilities:

• Manage and grow communities across WhatsApp, Telegram, Facebook, and other platforms.
• Drive member engagement through discussions, activities, events, and regular communication.
• Respond to member queries and coordinate with internal teams for resolution.
• Plan and execute community engagement campaigns and initiatives.
• Monitor community sentiment, feedback, and participation.
• Track engagement metrics and prepare basic performance reports.
• Maintain community guidelines and ensure a positive environment.
• Identify opportunities to improve member retention and overall experience.

Skills:

We are looking for an energetic and people-focused Community Manager to build, engage, and manage our online community while ensuring a positive member experience.