Industry : Other
Sub Department : General - Customer Service
Department : Customer Service
: J.M. Road
: Mumbai
: India
: 2.4 - 3 p.a (INR Lacs)
: 2 - 3 Year
First point of contact for customers, addressing queries and provide accurate information about the product.
Handle customer complaints, trouble shoot problems in timely manner.
Assist customers in navigating and resolving issues on online platform.
18
Basic knowledge of digital payments, UPI, credit cards, financial products & services.
Excellent communication and negotiation skills. Fluency in English will be a plus.
Ability to work under pressure.