New
Job Preference:
Location: Seepz, MumbaiWorking Days- 6 days
Qualification:
Any Graduate, Any Post GraduateJob Description:
Position Summary:
The person will be responsible for overseeing & ensuring the highest standards of product quality & compliance for all the products. This role involves setting up & managing quality control systems & driving continuous improvement initiatives. The position requires strong knowledge of gemstones, diamonds & metals with a focus on export requirements.
Key Responsibilities
Quality Management & Compliance
- Establish & implement QA systems, procedures & guidelines across manufacturing functions.
- Ensure compliance with assay requirements for EU countries.
- Oversee plating quality standards including micron thickness requirements & ensure adherence across in-house & outsourced processes.
- Validate product conformance to customer-specific QC manuals / guidelines.
- Ensure compliance with customer quality standards, certifications & specifications.
- Conduct regular audits in-process production & finished products.
- Ensure to attain all quality parameters set by the organization (FTA/FTP)
- Identify quality gaps & drive corrective / preventive actions.
- Collaborate with production & design teams to resolve technical quality issues.
- Introduce best practices to enhance quality.
- Coordinate with the sales / marketing team to address customer quality concerns,
- complaints & feedback in a timely manner.
- Ensure quality certifications / documentation are prepared for clients & export
- shipments (if any).
- Lead & develop the QC team, assigning responsibilities & monitoring performance.
- Conduct training for production & sales teams on quality standards & inspection
- processes.
- Build a culture of quality awareness & accountability across the organization.
- Analyse internal & external rejection, highlight & provide requisite details to the management
Skills:
Qualification
• Graduate
• Postgraduate in Gemology, Quality Management.
Experience
• Minimum 8+ years of experience in Quality Assurance within the gems & jewelry industry.
• Strong exposure to international quality standards specially US market.
• Hands on experience in diamond grading, gemstone certification, & jewelry
manufacturing QA processes.
Skills & Competencies
• In-depth knowledge of diamond grading, gemstone, metal standards etc.
• Strong problem-solving skills with attention to detail.
• Stakeholder management skills.
• Proficiency in ERP.
• Proactiveness & solution oriented approach.