Job Summary:
We are seeking a dynamic and experienced Manager – Business Systems & Automation to lead
the setup, optimization, and automation of business systems across the organization. This role
involves working closely with the MIS team to enhance and maintain ERP and MIS platforms,
driving digital transformation, process efficiency, and data-driven decision-making. The ideal
candidate will bring a strong background in system implementation, process automation, and
cross-functional collaboration.
Key Responsibilities:
Lead the design, development, and deployment of new business systems and
automation solutions.
Collaborate with cross-functional teams to map current processes, identify
inefficiencies, and develop automated workflows to enhance productivity.
Work closely with the MIS team to ensure timely, accurate, and actionable reporting
through ERP and MIS systems.
Evaluate existing ERP and MIS systems; recommend and implement enhancements to
improve usability, performance, and business alignment.
Standardize data management practices and ensure system data integrity, consistency,
and security.
Manage relationships with software vendors, consultants, and IT service providers to
support system upgrades, troubleshooting, and training.
Oversee end-user training and support to ensure smooth adoption of new systems and
tools.
Monitor key performance indicators (KPIs) to assess the impact of automation and
suggest continuous improvements.
