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Z-583 | Quality Analyst


Industry : IT - Software

Sub Department : Support - Operations

Department : Operations

: Gaikwad Jalgaon

: Mumbai

:

: 3 - 4.2 p.a (INR Lacs)

: 2 - 3 Year

Job Preference :

Candidates - Below 30 Years

Job Description :

Responsible to monitor calls, emails and chats for client servicing team. Provide required feedback and coaching

Job Responsibilities

  1. Monitor calls, emails and chats for client servicing team
  2. Feedback and coaching
  3. Monitor improvement
  4. Suggest process improvement
  5. Business feedback

Qualification :

18

Skills :


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