New
Job Preference:
Education : Required: Graduate from a reputed institution. Preferred: Post-graduate / MBA , Logistics or Supply Chain Management specialization would be added advantageExperiences • Minimum 10 to 15 years’ experience in Sales
& Operations in reputed Freight Forwarding
/Logistics Companies
(Ocean/Air/NVOCC/customs
clearance/transportation).
• A minimum 5 years’ experience in heading
any branch of reputed logistics companies, especially successful tenure with Indian
based companies.
Computer savvy and having functional
understanding of recent trends in process &
technology trends in logistics/SCM
• In depth knowledge and experience of local
Ocean/Air forwarding, Operations, customs
clearance, transportation and related
Documentation procedures and customer
International Supply Chain flows.
In depth
knowledge of local regulatory, regional
practices.
• Highly data-driven and process-minded
leader. Able to articulate complex supply
chain topics, meaningfully engage senior
stakeholders and seek solutions in an
ambiguous environment. Able to leverage
technology or mobilize suitable stakeholders
to implement solutions.
Location- Hyderabad.
Notice Period- 60days max or less
Notice Period- 60days max or less
Qualification:
Any Graduate, Any Post GraduateJob Description:
Job Purpose / Brief Description• This position reports to the Regional Head-South with primary accountability for leading and
managing all activities including Sales/BD, Operations, Admin/Finance and overall team
management to achieve business goals of Hyderabad Branch.
•
This position will be responsible for the P&L of the Hyderabad Branch. The position leads
product development, vendor relations, operational excellence, sales process - customer
acquisition and take ownership of volumes/revenues/CM growth. This role will work towards
improving the effectiveness of overall Sales/ operations / service delivery and ensuring
operational excellence of the branch, optimizing costs, and ensuring good service levels.
•
This position has full management responsibility for planning, organizing, staffing, directing,
and controlling of all matters relating to Sales & Operations. Responsible for the
implementation of strategy and development of sales & operations plan to achieve high
customer satisfaction & account relationships, growth, and development. Ensure consistent,
effective, and timely liaison with customers and internal stakeholders to ensure compliance
with logistics requirements and meeting and/or exceeding KPI.
•
This role will provide leadership to create a strong integrated Sales & Operations, start
outsourced ICD-CFS operations at strategic locations, customs, transportation and intermodal
products in liaison with the Regional Head-South.
Roles & Responsibilities
Ensure the branch office meets all budgeted sales and profit goals that are fixed by the
Regional Head and own the profit or loss for the branch Office.
• Leading and monitoring the performance of the Branch Office to ensure efficiency in process
operations.
• Ensure that the Company’s goals are clearly established, and strategies are in place to achieve
them.
• Generate and exchange leads within our group offices and associates.
• Identifying new business opportunities and prospective customers and introduce full range of
company’s products and services.
• Ensure smooth operations, prompt customer service, error-free documentation work.
• Drive a new strategy in consultation with the Regional Head to improve operational efficiency
cost effectively and thereby ensure consistent growth of the Branch Office.
• Analyse competitors’ pricing, current market trends across the region to take decision tactically
for strong market penetration.
Ensure well defined operation process in force in the branch and company’s guidelines are implemented in key areas such as credit acceptance policy, minimum margin levels, routing order, corporate accounts etc.
Ensure well defined operation process in force in the branch and company’s guidelines are implemented in key areas such as credit acceptance policy, minimum margin levels, routing order, corporate accounts etc.
• Oversee Vendor Management to ensure quality service and vendor compliance.
• Maintain excellent relationships and coordinating with the service
providers/agents/liners/airlines for smooth execution of operation.
• Maintain smooth relations with the major customers of the location and follow up to ensure
smooth operations, repeat business and high customers satisfaction ratings.
• Oversee and instruct the sales team to reduce level of outstandings in line with Credit Policies
of the Company and taking consistent measures for reducing the cost of operations and staying
within budget set by the Regional Head.
• Ensuring that the Branch office adheres to the high standards of ethics and corporate
behaviour.
• Developing concepts for logistics industry and building brand in the logistics industry
• Establishing SOPs for all key processes to ensure seamless operations.
• Developing relationship with trade and industrial associations
• Submitting MIS report to the regional head by 10th of every month.
Skills:
Key Peers KAM Sales Leads Ocean – Air Product / Pricing Leads HR, IT , Finance & Admin Leads- CorporateDesired Skill Sets / Competencies
• Strong selling & presentation skills and have solid experience in working in a diverse cultural environment.
• Strong selling & presentation skills and have solid experience in working in a diverse cultural environment.
• Strong analytical skills, business-savvy and
at ease with data-driven decision-making.
• Strategic thinking and strong networking
abilities.
• Knowledge of global freight forwarding
operations and markets.
• Good negotiation skills to close contracts
with customers.
• Energetic and well-motivated
• Good communication skills in English &
Telugu. Communication in Hindi is an added
advantage