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zecruites indusry

Customer Service - ( Emails ) (Customer Service)/ 1447 days ago

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Job Preference:

  • Good writing skills
  • Good on Excel and PPT

Qualification:

Any Graduate

Job Description:

  • To handle client grievances escalated to 2nd and 3rd level of Grievance Handling channel over email
  • To have a Proper Root Cause Analysis for such cases.
  • To analyse the client complaints and look at any process gap and take initiative to fix the process
  • Knowledge in Equity / Futures and Options will be added advantage

Job Information

  • Date Posted
    February 25, 2022
  • Location
    Vashi (Thane), Navi Mumbai
  • Job Title
    Customer Service - ( Emails )
  • Experience
    2 To 5 Year
  • Age
    0 To 0 Year
  • Gender
    Both
  • Offered Salary
    3.5 To 4.5 INR Lacs