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Job Description:
Make outbound calls to prospective customers from provided databases
Handle inbound calls and respond to customer inquiries
Explain product and service features clearly and confidently
Understand customer requirements and recommend suitable solutions
Achieve daily, weekly, and monthly sales targets
Maintain accurate records of calls, follow-ups, and conversions in CRM
Follow up with interested customers and nurture leads
Address customer objections professionally
Maintain a high level of customer satisfaction
Adhere to company policies and sales scripts