Z-961 | Product Specialist

Industry : Pharmaceutical

Sub Department : General - Customer Service

Department : Customer Service

: Wadala

: Mumbai

: India

: 1.2 - 1.8 p.a (INR Lacs)

: 1 - 3 Year

Extensive experience in retail, sales, or customer service would be advantageous.
Ability to memorize details like product specifications.
Articulate and able to perform demonstrations that engage and inspire.

Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies.
Answering all product-related questions in a polite manner and addressing queries promptly.
Collaborating and strategizing with the business and engineering teams.
Attending workshops and refresher courses in sales and marketing.
Planning and assisting with new product releases and events.
Performing product demonstrations for customers, staff, and other stakeholders.
Assisting with the development of business plans.
Scheduling training sessions and attending meetings as required.
Identifying new market opportunities and relaying this information to the Manager and other relevant stakeholders.
Making helpful product recommendations and suggestions to increase revenue.

Superb verbal and written communication skills, as well as great telephone etiquette.