New
zecruites indusry

Product Specialist (Customer Service)/ 2208 days ago

Wadala, Mumbai

1.2 To 1.8 INR Lacs

Job Preference:

  • Extensive experience in retail, sales, or customer service would be advantageous.
  • Ability to memorize details like product specifications.
  • Articulate and able to perform demonstrations that engage and inspire.

Job Description:

  • Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies.
  • Answering all product-related questions in a polite manner and addressing queries promptly.
  • Collaborating and strategizing with the business and engineering teams.
  • Attending workshops and refresher courses in sales and marketing.
  • Planning and assisting with new product releases and events.
  • Performing product demonstrations for customers, staff, and other stakeholders.
  • Assisting with the development of business plans.
  • Scheduling training sessions and attending meetings as required.
  • Identifying new market opportunities and relaying this information to the Manager and other relevant stakeholders.
  • Making helpful product recommendations and suggestions to increase revenue.

Qualification:

18

Skills:

Superb verbal and written communication skills, as well as great telephone etiquette.