New
zecruites indusry

Customer Service Associate (Customer Service)/ 990 days ago

Sahnewal, Ludhiana

1.8 To 2 INR Lacs

Job Preference:

Local Residents Preferred

Freshers can apply

Job Description:

  • Contact potential or existing customers to inform them about a product or service using scripts.
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Keep records of calls and sales and note useful information

Qualification:

18

Skills:

Candidates required with good communication & convincing skills in English or Bengali & knowledge of E-mail & MS-Excel.