New
Customer Service Associate (Customer Service)/ 990 days ago
Sahnewal, Ludhiana
1.8 To 2 INR Lacs
Job Preference:
Local Residents Preferred
Freshers can apply
Job Description:
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
Qualification:
18Skills:
Candidates required with good communication & convincing skills in English or Bengali & knowledge of E-mail & MS-Excel.