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Z-2447 | Telecaller


Industry : CA

Sub Department : Others - General

Department : Others - General

: Kandivali East

: Mumbai

: India

: 1.8 - 2.4 p.a (INR Lacs)

: 1 - 3 Year

Job Preference :

Job Description :

1.     Contact Debtors:

·       Initiate outbound calls to debtors.

·       Communicate professionally and assertively to discuss outstanding debts.

·       Understand debtors’ financial situations and negotiate repayment plans.

2.     Debt Recovery:

·      Persuasively convince debtors to settle their debts promptly.

·       Follow up on payment commitments and track progress.

·      Maintain accurate records of interactions and payment arrangements.

3.     Problem-Solving:

·      Address debtor inquiries, concerns, and disputes.

·      Resolve payment-related issues and provide solutions.

4.     Compliance:

·      Adhere to legal and ethical guidelines while collecting debts.

·      Ensure compliance with debt collection laws and regulations.

5.     Reporting:

·      Provide regular updates on debt recovery progress to supervisors.

·      Generate reports on successful recoveries and outstanding debts.

Qualification :

18

Skills :

·      Ability to handle stress and maintain professionalism.

·      Empathy and patience when dealing with debtors.

·      Basic knowledge of financial terms and legal aspects related to debt collection.

 


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