Industry : Oil
Sub Department : Others - Operations
Department : Operations
: Millenium Business P
: Navi Mumbai
: India
: 3 - 4.5 p.a (INR Lacs)
: 2 - 3 Year
Location : JNPT Work Office
· Manage end-to-end
coordination with customs for all freight operations. · Establish and maintain
strong relationships with clients and stakeholders. · Provide exceptional customer
service by addressing queries and resolving issues promptly. · Collaborate with internal
teams to ensure timely delivery of services. · Monitor and report on market
trends to improve operational efficiency. · Ensure compliance with all
regulatory requirements and industry standards. · Assist in the development
and implementation of operational policies and procedures. ·
Responsible to handle
import s & exports (Sea/Air) independently. ·
Responsible to
correspond / coordinate independently to importers / exporters / shippers /
liners / transporters / overseas agents / statutory authorities. ·
Responsible to work
with international freight forwarding. ·
Responsible to work
with import / export software packages / word / excel / office software. ·
Responsible to provide
BG requirement, bond requirement – format, registration of various licenses
and import / export clearance of various schemes (epcg /deec/
SEZ/STP/EOU/etc). ·
Responsible to prepare
/ segregate documents – shipping bills / bill of entry / EDI annexure /
online filing. ·
Responsible to provide
costing / estimation / quotation. ·
Independently hand the
execution of bill of lading and manifests /etc. ·
Responsible to do
marketing independently and close the deal with the approval from the
organization and meet the committed target as given in the offer letter. ·
Responsible to work
with DGFT for new IEC / getting new licenses such DEEC / EPCG / etc. ·
Responsible to handle
Sea /air – space booking with rate confirmation, CSR reports. ·
Responsible to handle
Customs clearance – air / sea / ICD. Independently handle and provide daily /
weekly / monthly status / statistics generation / updating shipping /
delivery / transshipment / marketing prospects status. ·
Responsible to find
and recruit documentation and operations position as complied with
organization criteria. ·
Should be able to file
refunds / drawback / etc. Should arrange transporters for local, within state
or interstate for any kind of cargo at a very competitive rate / Follow up
for payments. ·
Any other job or
special tasks that the company may assign from time to time.
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Key Requirement
· Possession of a valid G card is mandatory.
· Minimum of 2-5 years experience in a customer operations role within the transport and logistics industry.
· Excellent communication skills, both verbal and written.
· Strong interpersonal skills with the ability to establish rapport with clients and customs.
· Proficient understanding of business operations and market dynamics within the logistics sector.
· Detail-oriented with strong organizational skills.
· Ability to work effectively in a fast-paced and dynamic environment.