New
Job Preference:
- MBA
/ Master’s in HR or related field.
- 8–12
years of progressive HR experience, including at least 3 years in a
leadership role.
- Proven
track record in scaling HR systems and handling multi-location workforce.
Job Description:
Job Description – HR
Lead / Head
Key Responsibilities
Strategic HR Leadership
- Develop
and execute HR strategy in alignment with business vision and growth
plans.
- Serve
as advisor to the CEO/MD on people-related decisions and organizational
design.
- Build,
lead, and mentor the HR team to deliver consistent support across all
locations.
- Drive
culture-building initiatives, employee engagement, and leadership
development.
Recruitment & Talent Acquisition
- Oversee
end-to-end recruitment for Corporate, Estate, Café, and Operations roles.
- Partner
with external consultants, recruiters, and platforms (Indeed, Naukri,
etc.) to source top talent.
- Establish
robust hiring pipelines for estate management, hospitality, and café
operations.
- Ensure
timely closure of positions with strong employer branding initiatives.
Payroll, Compliance & HR Operations
- Supervise
payroll processing, wage calculations, and salary disbursements across
geographies.
- Coordinate
with CA/Finance team for TDS, statutory compliances, and PF filings.
- Ensure
HRMS is effectively utilized for
attendance, documentation, and reporting.
- Standardize HR documentation: Offer letters, NDAs, Appointment letters,
- Performance Management & Learning
- Implement
PMS (Performance Management System) across departments.
- Drive
KRA/KPI alignment with business outcomes.
- Oversee
confirmation, appraisals, and promotions with transparency.
- Introduce
training programs (technical, soft skills, POSH, equal opportunity, etc.).
Policy & SOP Development
- Create,
review, and implement HR policies – separation, equal opportunity,
attendance, grievance redressal, etc.
- Establish
SOPs for estates, cafés, and HO to ensure process consistency.
- Maintain
an updated organizational chart and reporting structure.
Employee Relations & Engagement
- Act
as the point of escalation for grievances, disciplinary issues, and
integrity concerns.
- Conduct
exit interviews and ensure structured handovers.
- Build
employee engagement programs that strengthen loyalty and reduce attrition.
- Partner
with Estates and Outlets to ensure safe, compliant, and motivating work
environments.
Leadership Support & Projects
- Drive
HR input for strategic projects (new café openings, expansion hiring,
etc.).
- Manage
HR reporting for board-level reviews and compliance submissions.
- Oversee
special projects – diversity & inclusion, training, policy reforms, HR
automation.
Qualification:
18, 48Skills:
- Strong
knowledge of HR laws, payroll, and compliance (PF, TDS, Shops &
Establishments Act).
- Excellent
leadership, interpersonal, and conflict resolution skills.
- Ability
to balance strategic thinking with operational execution.
- Proficiency
in HRMS systems, MS Office, and Google Workspace.
- Experience
in hospitality, F&B, retail, or agriculture/estate sector preferred.