Z-3320 | HR Head

• MBA / Master’s in HR or related field.
• 8–12 years of progressive HR experience, including at least 3 years in a leadership role.
• Proven track record in scaling HR systems and handling multi-location workforce.

Job Description – HR Lead / Head

Key Responsibilities

 Strategic HR Leadership

• Develop and execute HR strategy in alignment with business vision and growth plans.
• Serve as advisor to the CEO/MD on people-related decisions and organizational design.
• Build, lead, and mentor the HR team to deliver consistent support across all locations.
• Drive culture-building initiatives, employee engagement, and leadership development.

Recruitment & Talent Acquisition

• Oversee end-to-end recruitment for Corporate, Estate, Café, and Operations roles.
• Partner with external consultants, recruiters, and platforms (Indeed, Naukri, etc.) to source top talent.
• Establish robust hiring pipelines for estate management, hospitality, and café operations.
• Ensure timely closure of positions with strong employer branding initiatives.

Payroll, Compliance & HR Operations

• Supervise payroll processing, wage calculations, and salary disbursements across geographies.
• Coordinate with CA/Finance team for TDS, statutory compliances, and PF filings.
• Ensure HRMS  is effectively utilized for attendance, documentation, and reporting.
• Standardize HR documentation: Offer letters, NDAs, Appointment letters, 
• Performance Management & Learning

• Implement PMS (Performance Management System) across departments.
• Drive KRA/KPI alignment with business outcomes.
• Oversee confirmation, appraisals, and promotions with transparency.
• Introduce training programs (technical, soft skills, POSH, equal opportunity, etc.).

 Policy & SOP Development

• Create, review, and implement HR policies – separation, equal opportunity, attendance, grievance redressal, etc.
• Establish SOPs for estates, cafés, and HO to ensure process consistency.
• Maintain an updated organizational chart and reporting structure.

Employee Relations & Engagement

• Act as the point of escalation for grievances, disciplinary issues, and integrity concerns.
• Conduct exit interviews and ensure structured handovers.
• Build employee engagement programs that strengthen loyalty and reduce attrition.
• Partner with Estates and Outlets to ensure safe, compliant, and motivating work environments.

Leadership Support & Projects

• Drive HR input for strategic projects (new café openings, expansion hiring, etc.).
• Manage HR reporting for board-level reviews and compliance submissions.
• Oversee special projects – diversity & inclusion, training, policy reforms, HR automation.