New
Job Preference:
Reporting to IT HeadLocation : Hoshiarpur , Punjab
Qualification:
Bachelor of EngineeringJob Description:
To Support
IT and Technical Services at the Hoshiarpur Plant , Gurgaon Office and other
offices of MDF unit in order to sustain effective IT services to all key
stakeholders
Principal
Accountabilities
IT AND TECHNICAL SUPPORT
- Conduct timely Health Check-up of Servers and IT systems
- Periodic reporting on Servers uptime and utilization, Server Performance Tuning
- Maintain Asset Inventory, Third party coordination for support requirement.
- Configuring Servers, Installation and implementation of Domain Controllers, Active Directory and Group Policies.
- Administration , installation and Troubleshooting of Microsoft / Windows Server,
- Perform Monitoring of Servers physically and via Remote access tools. Shall perform Windows Clustering and troubleshooting.
- Re-installation and support for Operating systems
- Monitoring of resources like CPU utilization, memory utilization, disk space usage, swap utilization, average load, systems network traffic, etc.
- Restoration of operation of servers back after any failure using backup data.
- Give root cause analysis on incidents and prepare monthly reports for review by IT Head
- Completes incidents and tasks according to established service level agreements in a timely, accurate and professional manner
- Responsible for communicating with end-users regarding incident updates, phone calls and/ or email notification
- Prepare and maintain all records and files in relation to IT assets, network performance and problems.
- Overall installation, maintenance and trouble shooting of IT , networking , hardware, CCTV , EPABX , telephone systems , Weigh Bridge services etc .
- Upgrade and maintain computer anti-virus on the network to ensure data security and protection.
- Documentation, updation and backup
- License management
- for all software and hardware genuine products.
- Assist users and communicate all IT Policies to users and ensure user compliances.
- Provide training to all members.
Skills:
Qualification : - Graduation / Post Graduation with experience in Server SupportProficient in Excel