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Z-3113 | Customer Relationship Management

Industry : Real

Sub Department : General - Sales & Marketing

Department : Sales & Marketing

: 9 Drd

: Pune

: India

: 3 - 5 p.a (INR Lacs)

: 3 - 4 Year

Job Preference :

Experience in handling residential rental/sales preferred


Location: WTC, Kharadi, Pune

Hiranandani Fortune City, Panvel



Job Description :

We are seeking a dedicated and experienced Customer Relationship Manager (CRM) to join our residential real estate team. The ideal candidate will be responsible for managing client relationships, handling telecalling, and maintaining accurate customer data.

Key Responsibilities:

  • Act as the primary point of contact for clients – from inquiry to deal closure

  • Conduct telecalling to generate leads and follow up with prospective clients

  • Coordinate and schedule property visits with potential clients

  • Provide exceptional post-sales service and handle client queries

  • Collaborate with the sales and operations teams to ensure smooth client onboarding


  • Build long-term relationships with clients to enhance retention and referrals

    For Project Site: Karjat
    Key Responsibilities:

    • Engage with prospective clients via phone and manage inquiries for plot sales

    • Maintain updated and accurate records of client interactions and status in CRM

    • Schedule and coordinate client visits to the project site

    • Assist in explaining project details, payment plans, and documentation processes

    • Follow up with leads to convert them into successful bookings

    • Support the sales team by providing client insights and feedback

Qualification :

18

Skills :

Basic knowledge of plotting projects is a plus ( For Karjat )


Comfortable working from the Panvel office and coordinating for Karjat site visits


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